TEVA’S Human Resources Shared Service Centre in Zagreb
The Human Resources Shared Service Centre (“HR SSC”), supporting Teva sites in Germany, Italy, Hungary, Switzerland, Austria, Greece, Croatia, Southeast Europe and Bulgaria, has been opened as part of PLIVA, a member of the Teva Group in Zagreb. The Centre in Zagreb will be the largest HR SSC in Europe and provide HR support to about 11 000 Teva employees.
The HR SSC is the third shared service centre of a multinational company Teva to be opened in Zagreb and Croatia, and its objective is to improve the quality of services and HR efficiency, thus leveraging synergies and additionally increasing Teva’s competitiveness.
In addition to already two centres supporting Teva’s operations in Zagreb, one covering IT and the other one covering finance, this third SSC in Zagreb will provide HR support to other Teva sites in European countries. In a contemporary competitive environment, this is yet another proof that our employees in Zagreb have the potential for further growth and that Croatia has the knowledge and competitive capacities to achieve excellence.
Germany is the first country to be integrated into the HR SSC Zagreb, and other European sites will gradually follow. New jobs have been planned, and the number of employees will increase as the project develops.
Ivan Vrdoljak, Croatian Minister of Economy, was also present at the HR SSC opening. Niels Walch, Senior Vice President, Human Resources Europe, said on the occasion of opening: “The establishment of HR SSCs contributes to improving the quality of services and HR efficiency, and to leveraging HR support to Teva’s overall operations. In this way, we shall ensure high quality services for all of our employees and we shall enable our local HR teams, responsible for individual countries, to become better business partners to the management. A number of criteria played a role in selecting the location for Teva’s HR SSC, and Zagreb has won thanks to its long term tradition of excellence and efficiency in human resource management.“
Mihael Furjan, President of the Management Board of PLIVA CROATIA, added: “People are our key resource and the credit for all our achievements goes to them. Continuous care about employees and their development contributes to the overall quality of our activities. PLIVA in Croatia has been recognised as one of the best and most attractive employers, especially among the highly educated. The opening of this SSC confirms that the quality of our employees and processes has been also recognized on the international level. We are pleased that PLIVA hereby directly contributes to the introduction of international business standards and to the development of the communities in which it operates by encouraging growth and employment. This also reconfirms the importance of the pharmaceutical industry as one of the strategic industries for Croatia and TEVA’s status as one of the largest investors in Croatia and one of the leading exporters to international markets.“