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Go-Live of the Zagreb Finance Shared Service Centre ("SSC")

One of the first projects of the Zagreb SSC team will be to handle Croatian Accounts Payable and Travel Expenses and it is just the first one out of a number of similar projects in Europe. A lot of work and alignment was put in to ensure a smooth transition. Colleagues from all over Teva have provided support to the SSC Zagreb over the last several months. The SSC team is committed to providing high quality day-to-day operations and further improving and aligning processes and systems.

The Zagreb SSC team will work very closely with other Finance SSCs in Miami, Tel Aviv and Madrid to actively support Teva's Finance Transformation Program. Tim Oreskovic, President of PLIVA's Management Board, and Andrea Zanke signed the Service Level Agreement as part of the Go-Live ceremony.

Tim Oreskovic said how delighted he was with the opportunity given to Teva's employees to once more prove their expertise, now as part of Teva's Shared Service Centre, and to continue to work on the achievement of excellence, while providing support in the field of finance to a number of Teva's businesses across Europe.

Andrea Grgić-Halić, Project Manager Zagreb Finance SSC, expressed her satisfaction with the achievements and progress made that far. She also believes that highly motivated and committed SSC employees, whose number will increase in the future, would provide superior services in line with the highest professional standards.

While opening the Zagreb Finance SSC, Andrea Zanke emphasised how happy she was to have such enthusiastic and dedicated co-workers whose efforts reflect their strong commitment and who are eager to continuously improve and strengthen the SSC operations. She is confident that as from now we will see many more successful Go-Lives on a frequent basis.


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