Welcome to www.pliva.com

Notification on personal data processing and the use of cookies

This internet site (hereinafter: the Site) is managed by PLIVA CROATIA Ltd, Prilaz baruna Filipovića 25, 10000 Zagreb, tax number 44205501677 (hereinafter: PLIVA). PLIVA is a member of Teva group; the list of Teva’s other affiliated companies can be found on the following site: http://www.tevapharm.com/.

This is a notification on the processing of personal data collected by PLIVA as a processor. PLIVA respects your privacy, so here you can read about the purposes for which we use your data, and about your rights regarding data protection.

PLIVA may collect and process your data, such as your name and surname, address, telephone number, e-mail address or other data you may provide us with. In addition, due to the very nature of using the Site, we collect data about IP addresses and cookies in the manner described herein. PLIVA may use this data to respond to your individual enquiries and contact you if you have requested so, as well as for the purpose of understanding of your needs better and improving its products and services. However, providing such data is not an obligation from your part.

How we use your personal data

We collect and process personal data for the following purposes:

1. To fulfil our legitimate business interests, especially:

a) To analyse the use of our Site and PLIVA's social networks for the purpose of continual content improvement and measurement of its effect

b) To adjust the use of our Site and PLIVA's social networks as well as our communication, to your needs and habits

2. To be able to do the following, with your consent:

a) Respond to your enquiries or enable other correspondence
With that aim we collect the personal data you have provided yourself, which may include your name and surname, address, telephone number, e-mail address and information contained in your message. Of this data only providing your e-mail address and the content of the message are a necessary precondition for us to be able to contact you and answer your enquiry.

b) To give you information about PIVA’s products or services

c) To set cookies and other technologies, as described below

d) To enable you access to PLIVA’s social networks and use their functionalities

3. To meet the requirements resulting from applicable regulations, and particularly to respond to authorities’ requests for information.

As PLIVA’s business activity is developing, manufacturing and selling medical and pharmaceutical products, we are obligated to comply with the regulations in the area of pharmacovigilance, which includes personal data processing in the case of reported adverse event. Such processing is necessary for assessing the effects or risks of medicinal and pharmaceutical products, and for limiting adverse events, which in turn contributes to protecting public health interests and ensures high standards of quality and safety of medicinal and pharmaceutical products.

Disclosing your personal data

PLIVA may disclose your personal data to the following categories of receivers: 

a) Our external associates, expert advisors and agents;

b) Teva’s affiliated companies around the world;

c) To third party service providers who process your personal data on behalf of PLIVA and who are contractually obligated to keep them secret and provide your data with adequate levels of safety;

d) To buyers or potential buyers of all PLIVA’s activities or any of their part (and their expert advisors), and to

e) State authorities, if regulated by law or necessary for the protection of out legitimate interests.

Our Site or our social networks may contain links to other internet sits we have no control over. PLIVA shall not be responsible for policies or practices regarding personal data protection of other internet sites. There may be links to internet sites managed by PLIVA or Teva’s affiliates, operating under special data protection policies. If you access such sites, we suggest you refer to personal data protection policies to be able to understand how your personal data is collected and processed.

Using cookies on the Site

PLIVA uses cookies for the purpose of collecting information about you and storing your selected settings on the web. Cookies are textual data files containing small amount of information taken over by your device when you visit a site. When you visit the site again, cookies are returned to the site; this is useful as it enables the site to recognise your device. For more information about cookies please visit www.allaboutcookies.org

PLIVA uses the following categories of cookies on the Site:

Category 1: Necessary cookies

These cookies are necessary to enable you to navigate the Site and use its features. Without these cookies you cannot be provided services you requested (such as remembering your log-in data).

Category 2: Analytical cookies

These cookies collect information on how users use the Site. For example, PLIVA uses these cookies to help us understand how users reach the Site, whether they search or use the Site and to point to details we can improve, such as navigation, user experience and marketing campaigns. These cookies collect the information collectively, so the information is anonymous. They are used only for the purpose of improving the Site.

Category 3: Functional cookies

These cookies remember the choices you have made (such as selecting the language). Such data can then be used to enable experience which is more suitable to your choices and vising the Site adjusted to your needs and habits. The information collected by the cookies can be anonymous and the cookies cannot track your browsing activities on other internet sites.

Category 4: Cookies for targeted advertising

These cookies track your visits on the Site, on individual sites you visit and the links you select. This collection of your browsing habits is used for providing users with more relevant ads.

If you wish to erase any of the cookies on your computer, search for the instructions on finding data file and directory storing cookies in the internet browser of your computer, in the support and assistance section.

Information on erasing or controlling cookies is also available on www.allaboutcookies.org. Have in mind that by erasing cookies (or disabling future cookies) you may not be able to access particular parts of features of the Site.

Using web tracking

Some HTML documents on our Site and potential emails we send may contain electronic images known as web trackers (sometimes called web beacons) which enable us to track the number of users who visit the site or read our e-mails. Web trackers collect only limited data including the number of cookies, time and date of site visit and the description of the site where the web tracker is. Such trackers do not have any personal data and are used only for monitoring the efficiency of a particular campaign.

PLIVA on social networks

In our business operations we use social networks and collect the relevant data on the connections with PLIVA on social media.

Social networks enable you as users to post content on PLIVA’s profile, which may become public. We therefore recommend you to be careful when using social networks and post only information you wish to make public.

If you contact us on social networks using a private message, we will treat the data you share with us in accordance with applicable regulations, and we shall not make it public nor use it for other purposes, other than the purpose the data has been provided for, without your consent. In any case, we note that using social networks is subject to privacy protection regulation adopted by relevant platform providers and we suggest you refer to those regulations.

How we store your personal data and what your rights are

We keep all the information we have collected about you for five years following the last interaction with PLIVA. After that period we move the data into archives where the data is kept in case of an enquiry or request.

If after registering to the Site and having opted for receiving newsletters, commercial emails of other notifications from PLIVA, its affiliates or third parties, you decide not to receive them anymore, you may opt out by sending an e-mail to info@pliva.hr.

At any moment you are entitled to request PLIVA to access your data and correct or erase your personal data or limit the processing that refers to you specifically. In addition, you are entitled to make a complaint about processing and transferring of your data. These rights may be limited in some situations, for instance if we have the legal obligation to process your personal data.

If you have consented to your personal data processing, such consent can be revoked at any time.

If you have any questions about personal data protection and exercising your rights, you may contact our personal data officer at: EUPrivacy@tevaeu.com.
If you want to change or erase your personal data you can contact: personaldataprotection@pliva.com.

If you suspect there has been a violation in processing of your personal data by PLIVA, you may file a complaint with the Personal Data Protection Agency.

International transfer

PLIVA, a part of Teva group, operates on international level and may transfer your personal data to affiliated companies in the countries other than your own, and outside the European Economic Area, including the countries not encompassed by the adequacy decision of the European Commission, as they do not have equivalent regulation on personal data protection. When transferring your data to those countries PLIVA uses the approved, standard contractual clauses of the European Commission, and ensures that every recipient has adequate certification of the privacy protection system, or binding corporate rules. 

Changes to this Privacy protection notification

Any changes to PLIVA’s personal data protection policy shall be published in timely manner.

Becomes effective on 25 May 2018

© 2019 PLIVA HRVATSKA d.o.o. / All rights reserved. / Legal information / Data protection and cookies / Impressum